Working knowledge and experience in effectively prioritizing assigned tasks and assuming responsibility for accomplishing the work.
Communication:
Working knowledge and ability to interact with all levels of personnel and management, and experience with high volumes of customers as both part of a team and independently. Excellent written and oral communication skills.
Attention to Detail:
A strong attention to detail where high levels of accuracy are mandatory. Experience coordinating schedules and calendar management to ensure strict deadlines are met.
Education/Experience: Position requires an Associate’s Degree and 2 years of experience; or, an equivalent combination of education and experience directly related to the occupation.
Desired Qualifications:
Laboratory Mission: Working knowledge of the Laboratory mission, organizations, programs, scientific capabilities, policies, and procedures.
Security Knowledge: Working knowledge of federal, state and local security and safeguards standards and regulations.
Information Technology:
Previous experience using call-center technology, incoming ticketing systems, and relational databases.
Information Security:
Working knowledge and experience in protecting sensitive and personally identifiable information.
Clearance:
Active Q clearance.
Work Location:The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.
Position commitment:Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.
Note to Applicants:
Applicants are encouraged to include a comprehensive cover letter addressing how they meet the required and desired skills.
Applicants are encouraged to apply soon; the position may close quickly dependent on the number of highly qualified applicants received.
While the posted salary range for this position is broad, it is highly unusual for selected applicants to be hired at the top end of the range and more common for selected candidates to grow into the full salary band over time.
Where You Will Work
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
§PPO or High Deductible medical insurance with the same large nationwide network
§Dental and vision insurance
§Free basic life and disability insurance
§Paid childbirth and parental leave
§Award-winning 401(k) (6% matching plus 3.5% annually)
§Learning opportunities and tuition assistance
§Flexible schedules and time off (PTO and holidays)
§Onsite gyms and wellness programs
§Extensive relocation packages (outside a 50 mile radius)
Additional Details
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.
*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.
Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call 1-505-664-6947 option 2 and then option 3.
Employment Status
Full Time
Appointment Type
Regular
Regular
Contact Details
Contact Name
Baca, Dorette Vanessa
Email
dvbaca@lanl.gov
Work Telephone
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