What You Will Do

Use your telecom skills to support national security! At Los Alamos National Laboratory, the Infrastructure Services Division is looking for a Telecommunications Field Operator Tec to provide operational support services for the telephone field operations team.

This position will be filled at either the Telecommunications Field Operator Tec 2/3 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.

Telecommunications Field Operator Tec 2 ($51,200 - $78,700)

This position will use your wide-ranging skills and experience to maintain all aspects of the traditional telecom fields and challenge you with new and exciting technologies to master. The ISD-TS team installs new fiber optic and copper circuits and maintains a site-wide copper and fiber plant within the 43 square mile telecommunications infrastructure, including cable air pressure systems. We also install and maintain many types of telephony devices in support of our unique customers. You will have the opportunity to hone your network skills in our robust VoIP environment, with daily Broadsoft and Cisco component interactions.  Demonstrate your professionalism and responsibility for work control and circuit management with minimal direct supervision. This position will provide administrative and operational support to engineers and technical team members, and job assignments will include the provisioning and maintenance of TDM/VoIP switching, telecom cabling – both fiber and copper, and activities related to various telecommunications infrastructure including bucket truck operations and manhole access. This position will also support daily buried plant locating using top-of-the line locating equipment, as well as telephone (VoIP) installation and repair.

Telecommunications Field Operator Tec 3 ($56,300 - $87,200)

In addition to what was outlined at the lower level, at this level you should be fully proficient in the telecommunication field.  Along with having a higher level of expertise, this position may require developing and implementing standard practices and procedures.

What You Need

Minimum Job Requirements:

• Three years of experience in telecommunication systems, methodologies, tools and processes.
• Knowledge of telephone installation, dispatch, and workload control.
• Experience in the use of standard telecom testing equipment, fiber optic testing/meters and splicing (fusion).
• Ability to partner with customers and define requirements.
• Experience in Microsoft Office Applications, SharePoint, Teams, Visio, and GIS.

Additional Job Requirements for Telecommunications Field Operator Tec 3:

In addition to the requirements outlined above, qualification at the higher level requires:

• Develops, documents, and implements standard practices and procedures.

Education/Experience at lower level: Position requires a high school diploma and 3 years of related experience, or an equivalent combination of education and experience.

Education/Experience at higher level: Position requires an Associate’s Degree and 3 years of related experience, or an equivalent combination of education and experience.

Desired Qualifications:

• Knowledge of federal facility communication operations regulations.
• Advanced knowledge of hardware and software integration, testing, IT network design and operations.
• Low voltage journeyman and BICSI Installer certifications
• BICSI certifications in the fiber and copper areas of data and telecommunications
• Experience with network switch and Ethernet operations and testing,
• Experience in utility locating, equipment, and marking.
• Active CDL driver's license
• Experience with bucket truck operations.
• Experience with maintenance hole activities (such as access, splicing, and air pressure).
• Experience with inventory management fundamentals.
• Experience with COMIT (Communication Management Information Tool) tracking Technician activities, workflows, billing, time, and materials.
• Experience performing utility locating work.

Work Environment:

Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Essential Job Functions (can perform with or without reasonable accommodation

• Lifting and Carrying: Ability to lift and carry equipment, tools, and materials, often weighing between 25 to 50 lbs, and sometimes heavier equipment, like spools of cable or large antennas.
• Climbing: Frequent climbing of ladders, poles, towers, and other structures to install or repair telecommunications equipment. This can include the use of safety harnesses when working at heights.
• Bending, Stooping, and Kneeling: Frequent bending and kneeling to access equipment in tight spaces, such as crawl spaces, conduits, or behind network racks.
• Standing and Walking: Prolonged periods of standing and walking across varying terrains or construction sites, including climbing stairs or scaffolding.
• Hand-Eye Coordination and Manual Dexterity: Fine motor skills and coordination for handling small parts, cables, connectors, and using tools with precision.
• Driving: Ability to drive vehicles, including work trucks or vans, between job sites, often in different locations or remote areas.
• Crawling and Working in Confined Spaces: May require crawling under floors or into small spaces to install or repair communication lines or equipment.
• Visual Acuity: Good vision (with or without corrective lenses) to read blueprints, schematics, and diagrams, as well as distinguish colors on cables for wiring tasks.
• Hearing Ability: Clear hearing (with or without aids) to communicate with team members, understand spoken instructions, and hear alarms or signals from equipment.
• Outdoor Work: Willingness to work outdoors in various weather conditions, which may involve exposure to heat, cold, wind, rain, or snow, depending on the geographical area and job sites.
• Physical Endurance: The stamina to work long shifts, which could include nights, weekends, or extended hours during emergencies or outages.

Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

• PPO or High Deductible medical insurance with the same large nationwide network
• Dental and vision insurance
• Free basic life and disability insurance
• Paid maternity and parental leave
• Award-winning 401(k) (6% matching plus 3.5% annually)
• Learning opportunities and tuition assistance
• Flexible schedules and time off (paid sick, vacation, and holidays)
• Onsite gyms and wellness programs
• Extensive relocation packages (outside a 50 mile radius)

Additional Details

Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2.  Please note that this requirement applies only to citizens of the United States.  Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level).  Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens.  Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

*Eligibility requirements:  To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing.  Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use  was pre-offer.

Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.

Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations.  The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call 1-505-664-6947 option 2 and then option 3.